Shipping policy

Processing time: Orders are processed within 1 to 3 business days. You will get an email with tracking once your order ships.

 

Delivery time: Most orders arrive within 7 to 15 business days after they ship. Delivery times can be longer during holidays, bad weather or customs delays.

 

Shipping cost: Shipping is free on every order. You never pay extra at checkout.

 

Where we ship: We currently ship to the United States. Contact us if you want to order to another country.

 

Tracking: Your tracking number is sent by email. Tracking can take 3 to 5 days to update after your order ships.

 

Address mistakes: Please check your address before you order. Email us at Productshop.support@gmail.com right away if you need to change it. We cannot change an address once the order has shipped.

 

Lost or damaged orders: If your package is lost, damaged or arrives with the wrong item, email Productshop.support@gmail.com within 30 days of the estimated delivery date and we will send a replacement or refund.

 

Customs and duties: Orders may be subject to import duties or taxes in some regions. These charges are the customer's responsibility.